Terms & Conditions

All orders must accompany a signed agreement which outlines in detail the services that will be provided by Office Essentials REVA Service, as well as both parties' responsibilities during the time of our agreement.

Payment Methods

Office Essentials REVA Service accepts:

• PayPal (MasterCard, Visa, Discover and American Express)
• Business and Personal Checks (prior approval required)
• Money Orders and Certified Checks

Returned Checks

A $30.00 service fee will be charged for all returned checks. Declined credit cards and NSF checks will automatically void our service agreement and all services are immediately billed at our premium rate of $35.00 per hour.

Payment Policies

Retainer

We encourage long-term partnering relationships with our clients so we can offer the best affordable rates for our retainer plans. Our fees are based on the number of monthly hours obtained you. We have several plans available for you to choose from. Additional plans may be negotiated to suit your needs. View our plans.

Per Hour

All hourly services are billed in 15 minute increments. Payment is due upon completion all projects.

Single Projects

A 25% deposit is required before the work begins with the balance due upon completion of all projects.

Invoice Due Dates

The due dates for payment is based on the initial date of our agreement. All retainer invoices are e-mailed on the 20th of the proceeding month. A 5% discount is given if payment is received by the 5th of each month. Invoices are considered past-due if payment isn't received by the 10th, and is billed at the premium rate of $35 per hour without a discount.

Unused Hours

Since all payments are pre-paid, Office Essentials REVA Service only allows a maximum of ten (10) transferable hours per month. Please note that transferred hours are additional hours for the next month and does not reduce the rate for the next month of services. A maximum of 25 hours per calendar year is transferable.

Additional Fees

There will be a 20% fee added to your total invoice for all rush jobs. Rush jobs are any projects delivered within 24 hours or less of the request.

Postage will be added to all invoices under $25.00.

Correction Policy

Corrections of errors should be faxed or mailed within 5 days of receiving the completed project. Corrections or changes made due to the part of the client will be billed at our hourly rate of $25.00 per hour. Errors made as a result of our service will be corrected FREE OF CHARGE. All fees are in USD.

For more information, please contact our office.